Customer Testimonials
Jared was great to work with on the purchase of our 2026 Honda Passport TSE. He knows Honda cars, inside and out. He is also a Honda Technology Wizard - no question/issue can stump Jared. He’s very personable and has a great sense of humor. If you’re in the market for a Honda - go see Jared at Honda of Columbia!
Trading my car in was a seamless experience. Thanks to Tony Caywood. I highly reccomend Tony and this dealership.
Xzavion was super helpful and made the whole process of getting my CRV laid back and pleasant. He went the extra mile to get me what I needed. Thank you, X!
Xzavion was kind, patient, informative and professional. He made our car purchase a breeze.
In September 2026, I purchased a Honda Accord from Honda of Columbia. My salesman was Xzavion Gordon. He provided phenomenal customer service. He was patient, attentive, and knowledgeable regarding Honda products. With his assistance I was able to select the perfect car to meet my needs. I would have no hesitation in referring my family and friends to him. Thanks Xzavion and the Honda of Columbia team!!!
This was my third time purchasing from Honda of Columbia and as always it was great. Jared went above and beyond to get my daughter the car she loves. We will definitely be back in the future!
Very upfront and honest. Had good, solid cars for sale. Not some roached cars with a good clean job done to them. I recommend them for your next car!
Jerid was wonderful to work with. Very knowledgeable, helpful the dealership it self was on point, i have bought two new accoeds and would definitely recommend.
Stopped by Saturday and Zack made the process extremely smooth. The whole Honda of Columbia team was extremely friendly! Zack was also very well educated on the vehicle and the features it had to offer ! Would highly recommended and would buy from him again b
Jared went above and beyond to get my daughter into a car she loves. Thank you so much Jared!
Very attentive, courteous and professional staff. Specifically, we worked with Zack Davis who did an amazing service for us getting us into a new Honda. We came car shopping without expecting to choose Honda, and we were really impressed by the team at Honda Columbia.
⭐⭐⭐⭐⭐ Today was my first time buying a car, and Abby at Honda of Columbia Lexington location made the entire process easy and stress-free. She took the time to explain everything, answer all my questions, and walk me through each step so I knew exactly what to expect. She was friendly, patient, knowledgeable, and never made me feel pressured. Buying your first car can be intimidating, but Abby made it a great experience from start to finish. I really appreciate her help and would absolutely recommend her and Honda of Lexington to anyone looking for a vehicle. Thank you, Abby!
Abby was wonderful and extremely helpful. She made purchasing my new CRV very easy and a great experience. Highly recommend.
Zack Davis was amazing!He made the car buying experience easy! We were in and out with the process in less than 2 hours!
I was traveling from Georgia to Virginia on I20 when my engine light started flashing and the vehicle gradually started slowing down on its own on the highway. My vehicle was towed to Honda of Columbia, and once there, I was assisted by Austin. The issue ended up being related to a misfire and old spark plugs. Because special parts had to be ordered, I had to leave my vehicle there for almost 2 weeks. Austin kept consistent communication with me throughout the process. Yesterday I came back down and picked the vehicle up and it runs perfectly! I drove it ... Read More Google - Nov 7, 2026
Overall great experience! I drive trucks so I couldn’t be to the dealership right away but X assisted me and kept me up to date and informed on the availability of the vehicle quite frequently. When it came time to come in so that I could purchase the vehicle, he greeted me and made me feel welcomed and made the whole purchasing process as easy as possible!
Exavior (sp) was great rep and helped with our questions
Personal thanks to Xzavion Gordon who was very helpful and professional. He answered all our questions and made sure that everything went smooth. Great experience. 10 of 10!
Absolutely awful experience at Honda of Columbia. I went in for a simple oil change and somehow ended up with damage to my vehicle. Instead of taking responsibility for what happened while my car was in their care, they tried to make me pay for it. The whole situation felt dishonest, and honestly, it seemed like they were more interested in getting extra money out of me than doing the right thing. I would never recommend this dealership to anyone. Do yourself a favor and take your vehicle to another Honda service center or a reputable repair shop. There are ... Read More Yelp - Nov 2, 2026
Jared is extremely helpful, knowledgeable and gave top-notch service. Within minutes of walking in the dealership, he felt like family.
X listened to my plans and what I wanted; then he provided some options for contrast. LOL. I appreciate her hustle and support. Scarlett and I are very happy!
The customer service at honda was amazing! steven was absolutely wonderful! i love when i can go somewhere and feel like part of a family. steven knew exactly what i wanted and needed. he got me a sick honda civic, with a bose sound system! he knew the sound system was important to me. he also worked with me on getting the best trade in value for my other car. i cannot express how much i recommend
This was my second purchase from the dealership and first time working with Randy. He did not pressure but listened, knew or found the information quickly and was able to easily guide us through the process.
. We had such a great experience working with Adrian! He did an amazing job helping us find the car we wanted and made the entire process smooth and stress-free. He went above and beyond to get everything prepared so we could take our new car home the same day. We truly appreciate his patience, professionalism, and willingness to make sure we were taken care of. Highly recommend Adrian to anyone looking for a great car-buying experience!
Great experience from start to finish. Will be my car person from here on out!
Randy was extremely fast and consistent with his communication. I had already purchased my car from him before the other dealer responded.
Randy was awesome to work with. No pressure and extremely knowledgeable. I will recommend him to everyone I know!
Randy made the entire process of buying one of my dream cars seamless, transparent, and completely stress-free. I really appreciated his deep knowledge of the vehicle's features and his genuine commitment to helping me secure it without any high-pressure tactics. If anyone is looking for a smooth, professional, and friendly experience to land their new ride, Randy is the person to see.
My experience with Randy Martin was absolutely amazing. I enjoyed it so much that I recommended Honda to my daughter, who had planned to test drive a Nissan Murano, to give Randy a try. She ended up buying the Honda CRV Hybrid about four hours after I bought the Accord. Johnny Canady was perfectly helpful and pleasant. The team at Honda of Columbia gets five starts from me.
Xzavion was a delight to work with and kept us informed throughout the buying process.
Safety update said it would take 20 minutes. Two plus hours the car was ready.
Adrian was extremely helpful in the entire process. I will definitely return when it is time to get another car.
I took my car in for Maintenance yesterday (9-15-26). The service I received was top tier. Juan Hopkins from the service department went above and beyond to make my experience a great one. I will definitely be returning for my future service needs. Thank you Honda of Columbia for taking care of me and my Civic.
Jared was absolutely amazing from the moment we pulled into the parking lot!!! The team was professional and the whole transaction was seamless.
Don't get any warranties. They told me I could get rims touched up if it got scratched up with my warranty. After a call in months later they tell me it doesn't cover "cosmetic" damage. The only reason they don't get 1 star is because the first guy to show me the car was great, just not the paperwork guy. I should have read the fine print instead of taking their word for it.
My only experience with this store is specifically with the service department. My 2026 Honda crv broke down had it towed in 24 hours of it being at the service department I got no calls I tried about 14 times to reach a service advisor and they refuse to answer the calls. So I had to drive over on my motorcycle to address them in person. I had a good service advisor Mr Nick Kelly. I liked working with him but unfortunately the word was that my car was fixed I drove it home and the next day it wouldn’t crank again ... Read More Google - Sep 12, 2026
I want to share my experience with Honda of Columbia on Sunset Boulevard/Highway 378 in Lexington.
I have been a loyal customer of this dealership for approximately 15 years. Over those years, I have purchased somewhere in the range of 20 to 30 Hondas from this dealership. My loyalty has been so strong that when my wife recently wanted to purchase a Toyota, I encouraged her to stay with Honda, and we purchased another Honda CR-V for our daughter.
That is why my recent experience with sales managers Chris Burns and Asten Lawson has been extremely disappointing.
I had a very simple request. ... Read More Google - Sep 12, 2026
I had the best experience with sales associate Troy Foate. He was honest, knowledgeable, and very quick. Honda of Columbia is the best!
Randy is the best!! He will find what you need with a smile. I would absolutely recommend Randy and Honda Cars of Columbia to anyone. This is not my family's 1st visit or car purchase with this dealership, service department or parts department. New or used, we always go back. Keep up the great customer service and support!!
Randy helped us with two recent car purchases, and both were extremely pleasant and remarkably stress free. Randy's low-key, low-volume approach is a welcome change from the hard sell we have experienced at other dealerships. He is extremely knowledgeable about the products and shares it in a way that is clear and confident. And he did not disappear once we made the purchases. We had two minor issues, and he took care of them promptly and completely. We have no plans to do car business with anyone else in Columbia and give him our very highest recommendation.
Highly recommend this dealership. Have been to others, and this one exceeded all expectations. Came in to service my vehicle, and instead walked out with a stunning beauty out of the showroom. Such a high level of professionalism, and at the same time I walked out feeling like family! Jared Johnson and Adrian, both incredible salesmen, made my experience unbelievable. If you need a new vehicle, this is the dealership and men you NEED to see!
Awesome staff and dealership!!! Great sales team and service department!! No waiting or hesitation on anything
I give the a A+ especially Randy!!! What great car salesman!!! Took care of me 110%
Great experience with my vehicle purchase. Ms. Abby is wonderful to work with. Highly recommend both this dealership and Ms Abby.
I had brought in a wheel (removed from my vehicle left at home) to have a tire replaced and the wheel balanced. The actual job was completed in about 20 minutes without flaw so this review is directed towards the service department managers rather than the mechanics. As they called my wheel and tire insurance is where the issues arose and time was wasted. They attempted to charge me $174 to mount and balance after single tire. This is after wheel and tire insurance took care of the tire cost and $25 of the “wheel balance and mount charge”. My insurance provider and ... Read More Google - Sep 1, 2026
Got my 2025 Honda CRV from this dealership and the process was incredibly easy. Jared is the absolute best!
I’ve been coming to this Honda for years and have appreciated the people I interact with. However, this last time, I have found that I was taken advantage of because I am a *woman*. I have been having issues with my air conditioning, was told by Honda that it could be an air compressor issue that is currently under extended warranty and to bring my car in for an inspection. When I went to pick up my car, it was $276 labor to take out 0.2 kg of Freon (because it somehow had too much even though I’ve never put ... Read More Google - Aug 28, 2026
One of the best Honda dealerships you’ll find - Adrian is by far the best salesman in SC!
I had brought in a wheel (removed from my vehicle left at home) to have a tire replaced and the wheel balanced. The actual job was completed in about 20 minutes without flaw so this review is directed towards the department managers rather than the mechanics. As they called my wheel and tire insurance is where the issues arose and time was wasted. They attempted to charge me $174 to mount and balance after single tire and this is after wheel and tire insurance took care of the tire cost and $25 of the “wheel balance and mount charge”. My insurance provider and ... Read More Google - Aug 22, 2026
when you call they keep you on hold for 10 minutes then the automated message just says good bye...what is going on? just trying to get a basic quote here
Got in with a functional AC that takes 10-15 minutes to start cooling. Got out with a disfunctional AC (never cools and constantly blows hot air) and a $500 quote to repair it. Unfortunately I may not have any proof that the AC was working when I got in to the Honda service center. For the suspect part based on the original issue, had another repair center seen it, it would have probably been quoted for under $100 according to Honda's diagnosis (compressor relay) and Google's price estimate. I cannot trust their repair service if my declining of their overpriced ... Read More Google - Aug 13, 2026
Painful experience and I haven’t even made the appointment. It’s impossible to get a hold of anyone in the service department. I called BRANDON PROVEAUX 3 times this week and he hasn’t returned my call. Canceled my appointment and made another one elsewhere.
Randy is absolutely the best car salesman I have ever worked with. He was respectful and very straight forward. The entire experience was excellent. I would and will recommend him to my friends.
Car started to have issues, Spoke to Troy and Nick and in 45 minutes had a new car. Quick and efficient. NO crap No games.
Writing this review while my cars still there being serviced. Less then impressed with the customer service. My first time coming to a Honda since I moved to Columbia. My appointment is for an oil change, tire rotation and to look at a few possible rust spots. As soon as I dropped the car off I was mansplained what rust looks like and that I needed a car wash. Yikes. I may not be a car person and a women but I know what rust looks like… I get a call from Juan an hour after I dropped the car ... Read More Google - Jul 28, 2026
Friendly, respectful, and knowledgeable about the vehicle. Made the cat shopping process and fun. And even put a big bow on the vehicle when I took delivery!
Zack helped us purchase the car we wanted when we were not even in town but needed to purchase a car quickly. We appreciate his prompt replies and willingness to work with us virtually.
My new Honda dealer. Kayla handled first oil change and minor warranty issue very professionally. Perfect timing and washed it. Definition of southern hospitality.
If I could give this place 0 stars I would. The only bright spot in this whole building is Wyatt, the salesman who was trying to help get us the car my wife has been dying to pick up. We drove 3 hours away, across state lines to go see this car. Everything went great until they told us they would not accept a commitment letter from our bank–North Carolina State Employees Credit Union. We got approved for an Auto Power Loan on the way down there, which they would not accept. They said they needed the actual check from the ... Read More Google - Jul 16, 2026
I have been wanting a Ridgeline pickup truck for quite a while and when I came in ready to make my purchase the other day, Caden was very helpful. For such a young man he seemed to be very experienced and knowledgeable about the vehicle. He answered all my questions well and he was polite and straightforward to deal with. I would definitely work with him again. Two thumbs up! Thank you, Caden!
Jared was outstanding from the moment he greeted me at the door. He was thorough and made sure I understood the process and got the vehicle that suited me best. He made the process seam less. Honda of Columbia has a lifelong customer out of me.
Good and smooth experience, Ricky Martin was superb and very helpful during the trade in process
Randy was very nice and responded quickly. Honda made buying much easier as I thought I would have to go to county for taxes and smv for tag. They took care of it all
Brandon was vey helpful, professional & knowledgeable. He explained the service provided in a way that I could understand. Thank you, Brandon.
Let me first say the buying experience was amazing. The service side was a little different…I went in to buy some oil to do my own oil change and was recommenced a different oil from what’s put in from factory. I changed the oil and was not comfortable with the different valve train noise that the car was making. When I went up to the service department to make things right, I was told my car is trash, I didn’t know what I was talking about, and when challenged they said “this is out of my scope ... Read More Google - Jul 3, 2026
I had gone to another Honda place but they were having trouble getting the vehicle I wanted I. The color and trim. After a week I saw Columbia had something similar and I wanted to go test drive it since I hadn’t even gotten to test drive one. He was so helpful and knew I was coming an hour away! I ended up test driving 2 types of SUV’s and 2 different trims for the pilot. He was so helpful with explaining all the differences of the trims. Purchase was smooth and fair. He even set me up to get ... Read More DealerRater - Jun 30, 2026
Good communication, helped me choose the right option, worked with me, and all around nice guy making the experience that much better.
Randy did a great job! He was quick to assist me when I had an issue with my bank, which I appreciated greatly. Everyone there was very kind and helpful.
Randy was very helpful in making an informed purchase of a car, and was responsive via phone and email. We were able to reach a deal quickly and with full transparency.
Troy was very professional and knowledgeable answered all my questions and he got me exactly what I was looking for. Everything was completed and ready within a very short period of time. I will definitely recommend him and Honda of Columbia to my family and friends.
Randy was very professional and knowledgeable. I told him I wanted to be in and out quickly, he did just that. He also ensured everything was handled as it should be AFTER the purchase. Thanks Randy! I appreciate your diligence!
Fantastic dealership. Small town and friendly vibe. Everyone was straightforward and no games. My salesman Troy Foate was awesome! Very friendly, honest and insightful. He made it quick, painless and simple. Very rare experience. I bought a Honda Passport RTL and they were the only local Honda dealership that had them. I was being pushed to the Trailsport at another dealership and it was not what I needed or wanted as it was more off road capable with big tires and suspension and cost close to $10 grand more. None of that at this dealership. Told Troy what I wanted and ... Read More DealerRater - Jun 15, 2026
Working with the team at Honda of Columbia was hands down, the best dealership interaction I’ve ever experienced. I was extremely discouraged with my interactions at a different brand the last few years, and this team has now made me a forever customer during my first visit. Cant thank them enough for their friendly, passionate, honest, and customer first service.
A day that started out rough and my dad towing his broken down car to Honda of Columbia, turned into both of us leaving in brand new vehicles. My Dad, a repeat Honda customer, myself, a first time Honda ... Read More DealerRater - Jun 12, 2026
Troy Foate came out and meet us when we came on the lot. He determined our needs and what we were looking for. He set up tests drives and answered all our questions. He was very knowledgeable and helpful.
Contact the salesman Randy by email over the weekend, He was vey prompt and professional in this replies. My wife and I met with him on Monday and finalized the lease of our new vehicle. Randy answered all of our questions and didn't pressure us.
Randy and Johnny were both very professional, not pushy and made the purchase of my new Honda very easy and stress free. They treated me like family.
I had an outstanding experience at Honda of Columbia. From the moment I walked in, the staff was professional, transparent, and genuinely focused on helping me find the right vehicle instead of pressuring me into something I didn't want.
They listened to what I was looking for, answered all of my questions, and worked hard to make the numbers make sense. Not only was I able to get exactly the vehicle I wanted, but I actually walked away with a better deal than I expected.
The entire process was smooth, straightforward, and stress-free. Everyone I worked with treated me ... Read More DealerRater - Jun 4, 2026
Jared made the process easy, was very informative, and helpful at all stages of the process. I would highly recommend working with him! I certainly will for my new purchase as well!
Preston was fantastic. He responded promptly. Addressed my inquiry. Researched for accurate info. Contacted me back and scheduled my appointment. Great job!
Didn't like salesman.
Honest dealership that treated us right! Jared is great to work with. They definitely earned our business!
Troy was awesome! super personal which made the whole experience great. He was attentive, and made the process as speedy as possible. Thank you!
Based on previous experience with car dealers, I dreaded looking for a new vehicle. A very welcoming young lady greeted my husband and I in the parking lot and introduced us to Troy Foate who I had spoken to on the phone a few weeks earlier. Troy was a pleasure to work with. He made the sales process so much more pleasant and was very knowledgeable and helpful.
A big thank you also to Regis Fanning in the Finance Dept. At no time were we unduly pressured to purchase more than requested. We will definitely recommend Honda of Columbia to ... Read More DealerRater - May 30, 2026
I had a great experience at Honda of Columbia. Everyone was so nice, professional, and welcoming from the moment I walked in. The dealership was very clean and organized, which made the whole experience even more comfortable. Troy Foate was absolutely the best to work with. He was helpful, patient, knowledgeable, and made the process smooth and stress-free. I truly appreciated how well he treated me and how much effort he put into making sure everything went well. I would definitely recommend Honda of Columbia and especially Troy to anyone looking for a great car buying experience!
Thank you Mr Randy for your excellent customer service during my visit. I appreciate all the perks that came along with my purchase (especially the warranty).
We purchased our Honda Pilot from Honda of Columbia. Randy Martin went above and beyond in helping us get the Pilot we wanted. He is very knowledgeable and professional and we highly recommend him.
We purchased our 2007 Honda Odyssey from the Hendrick group back in 2010 and have used Honda of Columbia for service ever since. Recently, with 230k miles on the odometer and a $3,000 AC repair looming, it was finally time for an upgrade. My wife was the primary driver of the Odyssey and the buyer for this new vehicle. We wanted to test drive the Passport, Pilot, and CR-V to find the right fit. Our salesperson, Troy, was fantastic—he took his time and walked her through the features and interior accessories of every model. We eventually decided on the CR-V. This was ... Read More DealerRater - May 23, 2026
Had an awesome experience today purchasing a new Honda Pilot. This was my second time buying a new Honda from this dealership and can’t recommend these guys enough. My salesman Troy Foate was so easy to work with. He was very laid back and made the whole process feel seamless. My wife and I really appreciated his friendliness and personable nature. Thank you again, Troy! Give the man a raise 😎
We recently purchased a vehicle and Zack made the process so easy and stress free! He took time to show us each vehicle we wanted to look at, pointing out the pros and cons based on our family needs. We visited several times and never once did he pressure us to made a decision. Once the decision was made he, along with Regis (in finance) celebrated with us as we joined the Honda of Columbia family. You won't find a nicer salesperson, finance person or dealership in the area. We will forever recommend friends and family alike to see ... Read More DealerRater - May 14, 2026
Troy Foate is the best salesman I have ever worked with. He was available when I could go in to the dealership. He made sure I got the vehicle I wanted and he was knowledgeable of the vehicle and helped me get everything set up. Also, he didn't pressure me!
Troy Foate is amazing!! He provided excellent service, with a no-pressure, attentive approach that prioritized our needs. We are super happy with the experience and purchase. You can tell Tony is dedicated to customer satisfaction and will work to get you a great price. Regis Fanning, the Finance Manager, is a very nice guy and was helpful, even when we changed our minds on some of the extra warranty offers. This is our second purchase from Honda of Columbia, we purchased a Pilot 11 years ago that still runs like a Honda should because of the excellent maintenance it had from ... Read More DealerRater - May 4, 2026
Zay was great! Purchasing from out of state, called and the vehicle was up front waiting for us to test drive. Perfect match so we started the process of purchasing. Also, he learned new information that will help him in his sales position. He is well spoken, calm and collected. Great young man who has a promising future ahead of him.
Jared is by far the best car salesman we have ever had the pleasure to deal with. Not only was he incredibly knowledgeable in all questions we had regarding the car and all specs but he didn’t pressure us to go with a vehicle that was more than our family needed. He was so personable and kind to our daughter, he even colored with her as we waited for financing. We will be sending everyone we know to Jared! Such an amazing experience from an amazing person!
Jared and the whole team was awesome!! Excellent customer service and i didn't feel pressured into buying. They definitely have a customer for life
I was very impressed with the overall treatment I received during my auto purchase and the knowledge of the dealership personnel.
i bought a SUV 4/28/26 and it was wonderful! Both Randy Martin and the finance department Abby Schmidt did an incredible job! I really appreciated the amount of time answering ever question not only about the SUV and warranty, but about the exact deal, financing interest rate was covered! I will definitely recommend using in the future!
Jared and the whole team at Honda of Columbia were fabulous! They answered all of my questions with ease and kindness.
Ricky made the process very easy and pleasant. We'll be back to this dealer.
Great experience Both Dealership and Salesperson(Troy Foate) were excellent !!!! Would highly recommend this dealership to anyone looking to make a purchase
No pressure sales tactics. They listen to your needs and accommodate as much as possible. Purchasing with this dealership has been one of the best car purchasing experiences. I would recommend to family and friends.